Where will the event take place? 

Our Warehouse Sale will take place at the Le Creuset Warehouse in Andover; Walworth Business Park, 83-84 Livingstone Rd, Andover SP10 5QZ 

Can I shop the Warehouse Sale online or by phone? 

This is an in-person event only that cannot be shopped online or over the phone. 

Will you accept walk-ins to the Warehouse Sale? 

No, only attendees with tickets will be granted access to the Warehouse Sale. 

Is this a ticketed event? 

Following the popularity of our previous Warehouse Sale, we have decided to reintroduce ticketed timeslots to the event. Shoppers will have the chance to book a free ticket that admits 2 people to the sale.  

When will the next Warehouse Sale take place? 

Our next Warehouse Sale will be announced soon. Sign up to be the first to know.



Is there free parking? 

There will be free parking at the event, located onsite and clearly signposted. We ask that attendees do not turn up to park for their ticketed timeslot more than 15 minutes before their entry time.



How do I get there by public transport? 

The nearest train station is Andover (2.2 miles, 6 minutes by car). 

The nearest bus stop is on Magellan Close (a 5 minute walk), served by the 76 Stagecoach bus route, which runs from Basingstoke, Whitchurch, Overton and Andover bus station. 

What forms of payment are accepted? 

This is a card only event. We can accept payments from Visa, Mastercard, American Express and Apple Pay. No cash or gift cards will be accepted. 

Do you offer returns or exchanges on Warehouse Sale purchases? 

Returns can be arranged by emailing andover.store.uk@lecreuset.com. Note that the Andover Signature Boutique is currently closed so cannot receive returns in person.



Are Warehouse Sale Purchases covered by product guarantees? 

All products sold at our events are covered by our standard product and consumer guarantee. To file a guarantee or for more information, please contact our Customer Service team.



Do you offer Blue Light discount? 

Le Creuset does not offer Blue Light discount.

May I bring my pets? 

Small, well-behaved dogs and service animals are welcome at our Warehouse Sale. Please keep any pets on a lead for their safety and consideration of other visitors. 

Only service animals are allowed at our destination events. 

Will I find limited edition products at the Warehouse Sale? 

We display an assortment of stock at our Warehouse Sales, often including some items not usually found in our stores or online, along with our standard products. It’s a great opportunity to shop for hidden gems and much-loved items. 

Will there be mystery boxes? 

No, we don’t currently offer mystery boxes at our in-person events or online. 

What facilities will be available? 

We'll have clean, well-maintained onsite toilets, including an accessible option, for your convenience. Refreshments will be available for purchase throughout the event.