Review Terms & Conditions

(ii) You are also free to leave an opinion on the product page of our website (in this case you can also add a review here if you have purchased our product at one of our authorized retailers): you will find a section “write a review” which you can optionally fill in. The following terms shall apply.​

Our goal is to gather opinions of our customers, positive or negative. Do not post any advertising or commercial content or use our Websites to perform any commercial activity. Do not post offensive or inappropriate content. Le Creuset is not responsible for user content posted on our Websites, although we reserve the right to remove inappropriate content in our sole discretion.​

You are only permitted to write the review if you have purchased or used the Le Creuset product about which you write your review.​

We take reasonable steps to verify that reviews are posted by genuine customers or persons who have used the product about which they leave a review. This includes post purchase review requests, email verification, registration and checks for fraudulent activity. We do not include sponsored reviews and we may take down any fake reviews and or generated by bots​.

Le Creuset is not responsible for user contents posted on our websites, although we reserve the right to remove inappropriate contents in our sole discretion. In order to not publish content that is offensive.​

Reviews submitted in response to a review invitation sent following a purchase on a Le Creuset website may be displayed as "Verified Purchase", indicating that we have verified that the review is associated with a purchase recorded in our systems.​

Content is owned by you, but when you post a review on our Websites, you license it to Le Creuset. By posting a review, you understand that you grant a non-exclusive, perpetual (at least for the duration of the protection of the applicable intellectual property rights), transferable, sub-licensable, royalty-free, worldwide licence to use the content that you post on our Websites, for any purpose, including commercial use, and including the right to create derivative works, translate, reproduce, display, distribute, or modify the contents, and sublicense or assign these rights.​​

Your personal data will be processed in accordance with our privacy policy and for the sole purpose of sharing your reviews which will be posted linked to your username account. ​​

Your review can be visible from other platforms, such as search engines and on social media. Your review will be visible until removed. After publication, you can contact Le Creuset by emailing helpline.uk@lecreuset.com to remove your review. You understand that the removed content may persist on our systems or other platforms to the extent your content has been publicly posted and may be accessed by or shared with other users or third parties who have not deleted it. For more details about how we handle your data and your privacy rights, please see our privacy policy.