Guarantee Registration

Satisfaction guaranteed

Thank you for choosing a high quality piece from Le Creuset cookware which, with a minimum of care, will last you a lifetime. Because we believe in giving you uncompromising quality our cookware comes with the following guarantee.

Cast Iron range: Lifetime guarantee (10 years for non-stick products).

3-Ply Stainless Steel: Lifetime guarantee (10 years for non-stick products).

Toughened Non-Stick: 10 year guarantee.

Silicone Bakeware: 10 year guarantee.

A Questionnaire with Two Purposes:

  1. Product registration
    You are registering your ownership of the product. This helps us process any claims you may have to make under each Guarantee against manufacturer faults and defects.
  2. Marketing information
    We get to hear about you and your needs. This helps us with our research and development of new Le Creuset products and identifies any improvements that need to be made.

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Simply enter your registration details:

Simply enter your registration details:

Title (Please choose)

* Title (Please choose)

Date of Purchase

About your purchase

1. What item(s) have you purchased / received?

1. What item(s) have you purchased / received?

2. What is the colour of the piece?

2. What is the colour of the piece?

3. Did you receive this Le Creuset piece as a gift?

3. Did you receive this Le Creuset piece as a gift?

4. If so, who did offer this Le Creuset product to you?

4. If so, who did offer this Le Creuset product to you?

5. The person who purchased this product is in the age group:

5. The person who purchased this product is in the age group:

6. Where was this Le Creuset product purchased?

6. Where was this Le Creuset product purchased?

7. Is this the first Le Creuset product you have ever owned?

7. Is this the first Le Creuset product you have ever owned?

8. If no, which Le Creuset product do you already own?

8. If no, which Le Creuset product do you already own?

9. What was the main reason for acquiring this new Le Creuset product?

9. What was the main reason for acquiring this new Le Creuset product?

10. What were the 2 most important factors influencing the choice of the product? (tick only TWO)

10. What were the 2 most important factors influencing the choice of the product? (tick only TWO)

11. Were you able to access adequate information about the Le Creuset products at the store of purchase?

11. Were you able to access adequate information about the Le Creuset products at the store of purchase?

12. If so, in what form(s) was the information available?

12. If so, in what form(s) was the information available?

13. What type of heating surface will you be cooking on?

13. What type of heating surface will you be cooking on?

14. Please indicate the total number of people living at your home:

14. Please indicate the total number of people living at your home:

15. The person who will cook most frequently with this product is in the age group:

15. The person who will cook most frequently with this product is in the age group:

16. What magazines do you read on a REGULAR basis?

Magazines specialised in "Gastronomy & Wine"
Magazines specialised in "Home & Decoration"
Other (please specify)