Guarantee - Cast Iron
Le Creuset is proud of the workmanship in its products and guarantees its enamelled cast iron cookware, from the date of purchase, for the lifetime of the original owner, whether a self purchase or received as a gift.*
The lifetime guarantee covers faulty workmanship and/or materials when the product is used in normal, domestic conditions and in accordance with the care and use instructions provided. It does not cover normal wear and tear, commercial use or misuse of the product.
To claim under this guarantee firmly attach to the cookware your printed name, address and nature of the complaint , together with the name of the retailer, if known.
Return it, with proof of purchase, to the retailer from which it was purchased, or to the appropriate address given for your country of residence. For customers who live in the UK, please call our friendly Customer Service team on the UK freephone 0800 37 37 92, open from Monday to Friday, 9am - 5pm, or e-mail us at firstname.lastname@example.org.
LE CREUSET UK LTD
Le Creuset House
83-84 Livingstone Road
Walworth Industrial Estate
Defective cookware will be repaired or, if repair is not possible, replaced free of charge with a similar product or one of equivalent value if the original product is no longer in production. Please note that in the case of a set, only the faulty item will be replaced.
* This lifetime guarantee does not affect your statutory rights.
The lifetime guarantee does not apply to cookware products with a non-stick coating.
For more information on caring for your Le Creuset cast iron cookware please click here. For care & use instructions for products with satin black interior enamel please click here.