Introduction
Le Creuset is committed to protecting your privacy. This privacy policy describes our use of personal information provided to us via the Le Creuset website located at www.lecreuset.com and associated international websites around the world ("Website").
By using the Website, you consent to the terms of this privacy policy and to the processing of information as described below.
Collection of Information
Le Creuset may ask you to provide personally identifiable information, such as your name, job title, company information, contact details, and additional information as needed to provide a service you request. This information may be gathered when you visit the Website to:
- subscribe to the company newsletter
- submit an enquiry
- provide feedback in an online survey
- request product or service information
- register for a seminar or conference
We limit our requests for personal information to that which we believe is necessary to achieve our stated objectives.
We may also collect non-personal information such as IP address, choice of web-browser and demographic data.
Le Creuset provides an enquiry form for you to make comments, suggestions and contributions. This form collects personal information such as name and email address, in order for a reply to be sent back to you. Please note that any comments or material sent to us, including feedback data, questions, comments, suggestions and any other responses, are deemed to be non-confidential, and become the property of Le Creuset UK Ltd. We shall be free to use, reproduce, distribute and publicly display such comments and material without reference to you personally. Le Creuset is also free to use any ideas, concepts, know-how or techniques contained in such responses for any purpose whatsoever.
Use of Personal Information
Le Creuset uses your personally identifiable information collected on the Website primarily for the following purposes:
- To deliver requested goods, services or information
- To provide notices regarding goods or services that may interest you
- To improve the content and general administration of the Website
- To deliver services, such as newsletters, events, training or software you request or purchase
- To alert you to product updates, special offers, updated information and new products and services from Le Creuset
- To forward promotional material from third parties
- To ensure the Website is relevant to your needs
- To help us create and publish content most relevant to you
- To allow you access to restricted areas of the Website as appropriate
- To contact you in response to inquiry forms and resume submissions
Le Creuset may transfer personally identifiable information to any Le Creuset subsidiaries, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world.
Le Creuset may occasionally hire third parties to provide certain services available on the Website or made available on our behalf. We will only provide those third party providers with the personal information they need to deliver their services, and they are prohibited from using that information for any other purpose.
Le Creuset may disclose your personally identifiable information if required to do so by law, or in the good faith belief that such action is necessary in order to conform to the requirements of law, or to comply with legal process served on the Website, or to protect and defend the rights or property of Le Creuset, or to act in urgent circumstances to protect the personal safety of Le Creuset employees, users of Le Creuset products or services, or members of the public.
Le Creuset reserves the right to transfer personal information to third parties as part of any corporate reorganization process including, but not limited to, mergers, acquisitions, and sales of all or substantially all of our assets.
Le Creuset does not otherwise sell, rent, share or disclose your personal information to any third parties.
Use of Non-Personal Information
Non-personal information may be used to:
- analyse and develop marketing strategy
- determine how you found out about us
- determine your interests regarding our products and services
- improve the Website based upon user data
Le Creuset may share non-personal information with third parties.
Opt-Out
Le Creuset provides an opt-out option if you do not want to receive emails from us regarding new services and products offered on the Website, or if you do not want to receive information from third parties. The opt-out choice may be exercised at the points where personal information is collected by deselecting the appropriate checkbox. If you do not exercise the opt-out option at the point where personal information is collected, you may also opt-out by contacting us at webmaster@lecreuset.com. We will process your opt-out as soon as possible, but in some circumstances you may receive a few more messages until the opt-out is processed.
Cookies
Le Creuset may use "cookies" and other tracking technologies. A "cookie" is a small text file that may be used to collect information about website activity, but generally does not permit us to identify you personally. The use of cookies is now standard operating procedure for most websites. Most web-browsers can be configured to disable cookies, or to notify you before accepting a cookie. If you choose not to allow cookies, some parts of the Website may not work properly, or you may be required to re-enter some personal details (such as login and password) to gain access to restricted parts of the Website. For information on how to configure your cookie preferences, please refer to your web-browser's documentation or help files.
The use of cookies and other tracking technologies allows us to improve the Website and your web experience. We may also analyse information that does not contain personal information for trends and statistics.
Links to Third Party Websites
This policy applies solely to information collected on the Website. The Website may contain links to other websites which are not under the control of, or maintained by, Le Creuset. Such links do not constitute an endorsement by Le Creuset of those other websites, the content displayed therein, or the persons or entities associated therewith. Le Creuset is not responsible for the privacy policies, or the content, of those other websites. We encourage you to read the privacy policy of these other websites in order to understand how they collect and process your information.
Updating Your Personal Information
If you wish to update your personally identifiable information, please contact Le Creuset at the email address provided below.
Security
Le Creuset employs reasonable and appropriate measures to protect your personal information from unauthorised access or disclosure. Such measures may include the use of encryption, password protection, firewalls, internal restrictions and other security measures. However, we do not warrant or represent that your personal information is completely safe from hackers and other security threats. If you have any questions about the security on the Website, you can send an email to webmaster@lecreuset.com.
Policy Changes
Le Creuset reserves the right to change this Privacy Policy from time to time. Any revisions to the policy will be posted on the Website, and the "Last Update" at the top of this policy will also be updated. We encourage you to review this privacy policy regularly for any changes. Your continued use of the Website will be subject to the privacy policy in effect at the time of use.