We would like to hear from you with enquiries you may have about our products or services. If you are from the UK or Ireland, please email us your enquiry on helpline@lecreuset.co.uk and we will endeavour to reply within 3-5 working days.  Alternatively, please call our free helpline on 0800 37 37 92 - 10am to 4pm, Monday to Friday (Freephone in UK only).

Le Creuset House
83-84 Livingstone Road
Walworth Industrial Estate
Andover
SP10 5QZ
Tel:  0800 37 37 92       
Fax: 01264 354 403
Downloadable Location Map

Are you looking for a new whistle for your Kone Kettle?
If you are contacting us with regards to getting a new whistle for your Kone Kettle then please email us on helpline@lecreuset.co.uk with your name and delivery address and we will send you a new whistle with our compliments.

Are you looking to replace the knob on your Cast Iron Casserole?
These are available in stainless steel or phenolic and are available to buy via mail order or from our online store. Remember to check the inside of the lid of your cast iron casserole to get the correct replacement size. Please either click here to visit our online store or phone your nearest Le Creuset outlet store* (*excluding our Portsmouth Store at Gunwharf Quays) to place your order via our mail order service.